Shipping policy
Humpmup Shipping & Delivery Policy
Effective Date: March 11, 2026
At Humpmup, we strive to ensure your order arrives safely and on time. Please review our shipping and delivery policy below.
1. Processing Time
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Orders are typically processed within 1–3 business days after payment is confirmed.
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During peak seasons or promotional events, processing may take slightly longer.
2. Shipping Methods & Estimated Delivery
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 7–15 business days | Affordable, trackable via email |
| Expedited Shipping | 2–5 business days | Faster delivery with tracking |
| International Shipping | 10–25 business days | Customs delays may apply |
Please note: Delivery times are estimates and not guaranteed. Humpmup is not responsible for delays caused by carriers, customs, or other events beyond our control.
3. Shipping Fees
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Shipping costs are calculated at checkout and vary based on destination, weight, and shipping method.
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Taxes, customs, and import duties are not included and are the responsibility of the customer.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email from info@humpmup.com.
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You can track your order at any time on the carrier’s website.
5. Address Accuracy
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Please ensure your shipping address is correct before placing an order.
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Humpmup is not responsible for orders lost due to incorrect or incomplete addresses.
6. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us at info@humpmup.com within 7 days of receiving your order.
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Provide your order number and, if applicable, photos of the damage.
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We will work with the carrier to resolve the issue or provide a replacement if eligible.
7. International Orders
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International shipments may be subject to customs inspection, import taxes, and duties.
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Delivery times may vary depending on your country’s customs processes.
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Humpmup is not responsible for additional customs fees.
8. Contact Us
For questions about shipping, delivery, or tracking, reach out to us at:
Email: info@humpmup.com
Website: www.humpmup.com