Shipping policy

Humpmup Shipping & Delivery Policy

Effective Date: March 11, 2026

At Humpmup, we strive to ensure your order arrives safely and on time. Please review our shipping and delivery policy below.


1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • During peak seasons or promotional events, processing may take slightly longer.


2. Shipping Methods & Estimated Delivery

Shipping Method Estimated Delivery Time Notes
Standard Shipping 7–15 business days Affordable, trackable via email
Expedited Shipping 2–5 business days Faster delivery with tracking
International Shipping 10–25 business days Customs delays may apply

Please note: Delivery times are estimates and not guaranteed. Humpmup is not responsible for delays caused by carriers, customs, or other events beyond our control.


3. Shipping Fees

  • Shipping costs are calculated at checkout and vary based on destination, weight, and shipping method.

  • Taxes, customs, and import duties are not included and are the responsibility of the customer.


4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email from info@humpmup.com.

  • You can track your order at any time on the carrier’s website.


5. Address Accuracy

  • Please ensure your shipping address is correct before placing an order.

  • Humpmup is not responsible for orders lost due to incorrect or incomplete addresses.


6. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at info@humpmup.com within 7 days of receiving your order.

  • Provide your order number and, if applicable, photos of the damage.

  • We will work with the carrier to resolve the issue or provide a replacement if eligible.


7. International Orders

  • International shipments may be subject to customs inspection, import taxes, and duties.

  • Delivery times may vary depending on your country’s customs processes.

  • Humpmup is not responsible for additional customs fees.


8. Contact Us

For questions about shipping, delivery, or tracking, reach out to us at:
Email: info@humpmup.com
Website: www.humpmup.com